Refund Policy
Thank you for shopping at SOULBASE Magazine. We appreciate your support and want to ensure your satisfaction with our products. Please review our refund policy below:
Magazine Returns
We accept returns for magazines only if they have been damaged during transit.
To initiate a return for a damaged magazine, please contact us at hello@soulbasemag.me within 48 hours of receiving your delivery.
Along with your notification, please provide photographic proof of both the damaged magazine and its packaging.
Upon verification, we will usually offer a replacement for the damaged magazine. If the particular issue is no longer in stock, we can provide a refund for the damaged item.
Digital Products
We do not accept returns or offer refunds on digital products, including digital versions of our magazine.
Once a digital product has been purchased and accessed, it is non-refundable.
For any inquiries or to initiate a return, please contact us at hello@soulbasemag.me.
Please note that this refund policy applies only to purchases made directly through the SOULBASE Magazine website. For purchases made through third-party vendors or retailers, please refer to their respective refund policies.
If you have any questions or concerns regarding our refund policy, please feel free to contact our customer support team. Thank you for choosing SOULBASE Magazine!